Returns & Exchanges

At Motif, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unworn and unwashed items. If your new fashion piece isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand over your package at any authorized carrier location and keep your tracking number handy until your refund is processed.